Sunday, February 22, 2009

We Invented Time Machine

Time is precious. I learnt this later in life when I found myself having not enough time to spend at my own leisure. The brutal fact is, everybody gets 24-hours a day. No one in this world gets more, neither Britney Spears nor Courtney Love. You can’t pray to God and ask for an extra 3 hours in the first week of next month. You just don’t get more. Period. And, it’s totally up to an individual to use hours he gets in his life to make it worthwhile. But at the same time, why did some people achieve more and others did less? Interesting.

Who discovered time?
Time wasn’t an issue in the older days; clocks were merely accessories. Time becomes important when each hour equals dollars and cents. Time becomes vital when companies decided to be calculative; when words like productivity, discipline, and man-hours meant something. In the older days people who did not use the time wisely were just referred to as lazy.

People Did Invent Time Machine
To actually time people, a punch card machine was introduced. Every staff was given a card to time his working hour. There was even a song made about punch card sung by the late Sudirman, which went like this in my translated version. “People were hustling and bustling to get into the office on time. Punch card! You gotta be hurry! Punch card! You gotta be hurry!” I was in primary school at that time and though I didn’t really understand what was a punch card, the melody was catchy. I’m not pulling your leg! A SONG was made about punch card!
When I was serving a government agency 12 years back, my days went in slow motions. They were like Keanu Reeve’s Matrix moments every day except when I had to catch a bus for a ride home. Work finished at 430pm but at 3pm everybody was restless to leave the office. At 4pm, there were some fellows already lined up in front of the punch card machine to make sure a constant 430 for a month on the card.

I could have used some of those times now, if possible, to do some of the things I needed done.

Implementations of the punch card were good until one fine day a ‘brilliant’ employee had an idea to ask his colleague to punch the card for him while he went to watch a movie with his girlfriend. “Buddy-punching” term was created, the meaning spread around and everybody was relieved to discover that the system had flaw. And that was when the resellers of punch card knew that their days were numbered.


Well, not exactly like 10,9, 8, 7, 6 kinda count down. It took the people in the industry years to still be doing cards like proximity and smart card, but when biometrics technique like fingerprint was introduced for office automation, the real thing has arrived. Sorry-dear-friend, I-can’t-help- to-punch-your-time-no-more scenario plagues the offices.

Unfortunately, no song was made this time.

I got a bad news from a friend in USA recently. She told me that its either a pay cut or a job cut for her. She doesn’t really mind a pay cut but what about if the worst happened. In difficult times like this, purse strings are pulled tightly; every cent going out and coming in counts, and everybody realizes he has a Dutch in him.
And Time Machine Becomes SophisticatedIn times like this, an employee wishes she could have practiced more discipline. In times like this, an employer wishes he/she some kind of indicator about how a fellow staff uses his time.

Fingerprint system for time attendance is not about benefiting employer only; it works to the best of both sides. Automated reports generated by fingerprint readers counted hours more honestly than before. Employee has honest records to show his performance and employer has honest records of his employees. And honesty is STILL the best policy!

Time matters. When work hours equal pay and when hours work equals performance, time is a necessity. And by writing this, I spent many minutes of my time not watching my favorite American Idol. Thank God for reruns.


by Norana Johar, COO, FingerTec HQ

Tuesday, February 10, 2009

What’s Name Got To Do With It?

(Photo taken from http://www.flickr.com/photos/alexpatterson)

Whoever says that choosing a brand name for a product is not THAT crucial to the business needs a brain check. I’m serious. As I was watching Australian Open a week ago I kept seeing the logo of Nike, which was correct all the time. The name is simple yet unique, hard to copy. The closest I can think of is Hike or and it still doesn’t sound close to Nike. My father used to have a pair of Abibas sandal and I thought that was hilarious. Virgin is another example of a good name; applicable to various industries and at the same time oozes innocence, truth, and pure vibe to even saying the brand name. A name creates energy around your products, it basically determines the destiny of your products, it has the power to move or to remove your products from the market.

FingerTec came about in 2000. To some people in the industry, it’s not deep but at the same time they are kicking themselves in the head for not thinking of that name earlier. It’s a good name for what we do. Finger Technology – FingerTec; it could be a generic name for fingerprint system like Colgate for toothpaste and Google for the Search Engine. When I was in India, my reseller informed ma that someone was using FingerTec name to sell his other brand’s fingerprint system. My dealer made a call to his office. “Hi Sir! Are you selling FingerTec?” in which the culprit replied him nonchalantly, “Yes, we are Sir. FingerTec we have many and we sell at a very reasonable price.” “But Sir, we are the exclusive distributor of FingerTec in India and we didn’t know you exist” “Don’t get me wrong, I am selling Finger technology, FingerTec! My brand name is XXX. Are you interested?” “But Sir, your advertisement mentioned FingerTec instead of your brand!” “I mean finger technology! Finger technology! FingerTec! &*^%*”


Apple is an extremely good name. For those who made fun of Gywneth have to first see the history of an apple. It’s innocently inviting yet dangerously cursed in the story of Adam and Eve, the same plot retold in the Sleeping Beauty, an alluring products with dangerously huge potentials in the computer and electronic market when it comes to Apple, the brand. Apple is indeed a good name!

FingerTec for fingerprint product is a match made in heaven. However, there’s also a hurdle when it comes to diversification. The name FingerTec is a little bit off for iris technology, palm, voice, cards and cameras for example. So, shall we name our new product line Pomegranate or Papaya?


by Norana Johar, COO, FingerTec HQ

Wednesday, January 7, 2009

Hopeful 2009

The economy hasn’t made any sign of recovery at the time I’m writing this article. America, while it is hopeful with the change who leads the nation, still is lingered with doubts on the future of the country in terms of economy. Russia is blanketed with questions on how they would recover the credit crunch crisis that leaves many hardworking citizens unemployed. Britain is broke and so are many other countries. Tensions and conflicts continue to worsen around the world, fueled by India-Pakistan crisis which has escalated to a new level of warning following the attacks in Mumbai; Bangkok’s politic remains unpredictable despite democratic selection of the Prime Minister, attacks in Gaza divides the world. It’s indeed melodramatic to keep on singing the poignant tunes. Nonetheless, to remain in business, a certain level of optimism must be preserved. How’s the world faring for us in 2009, I would like to offer my perspective.

Close to Home, Closer to the Heart

South East Asia is a small, yet very relevant region to FingerTec. Credit crunch crisis might have affected some countries like Indonesia, Vietnam and Singapore more severely than the rest due to plummeting of local currencies against the US Dollar; however demands for security products remain positive from the consumer market, as security is still the major concern of businesses. For example, In Malaysia, tax incentive is proposed for security control equipments in 2009, encouraging businesses to put focus on security at the workplace. As promising the market sounds, resellers have to take most of the beatings, managing cash flow to keep the company going, constant haggling for cheaper price with suppliers, at the same time facing the risk of customer pull out at any attempts to increase retail price.

FingerTec has to remain hopeful in the South East Asia with carefully strategize marketing plan in Malaysia and Indonesia, the two biggest markets of FingerTec in this region. On January 15, FingerTec Worldwide in collaboration with CV Retailindo Tech will organize TA100 DIY product launching in Jakarta, targeting smaller offices, which prefer hardware without software complexity. The new founded partnership with Silver Seas rekindles FingerTec’s hope in Vietnam which had been kept in view in the last two years. India is a constant struggle with pricing in order for us to remain relevant in the market that is filled with cheaper goods and mediocre support. Compax is fighting for a space for FingerTec in this tough and price sensitive market.

Don’t Make War, Make Money

The love hate relationship between the Middle East and the West doesn’t affect us that much or at all. We hails the Middle East for all different reasons, the business is abundance from this part of the world for FingerTec. Grey marketing remains one of the biggest challenges because apparently the middle easterners are friendlier with their neighboring countries and business moves freely between them across borders, and the fact remains that they know about one another pretty well. Exclusivity in distributorship while on the one hand comforting to both agreed parties, on the other it could spell insignificant tie if parallel importers remained a problem in this region. FingerTec will be showcased in Comex, Mashahad Iran by our partner Toos Anis this January and concurrently we will stage a joint exhibition with Seven Seas, our partner in Dubai at the Intersec, Dubai. FingerTec has made progress in Bangladesh and Pakistan with appointments of new exclusive resellers comprising of Mushko and General Automation that are experienced in the field. FingerTec in Jordan is thriving with assistance from Euro Jordan and we are doing good Kuwait with the push from ITDelta. Rebuilding of Iraq spells good business for FingerTec and requests keep coming from the Middle East for FingerTec due to our localization strategy. Our marketing materials pay attention to the sensitivity of Middle Eastern people; we introduce the picture of a covered Muslim woman instead of the sleeveless FingerTec girl. Mr Benacer Douadi (ben@fingertec.com) is making contact with the Arabs using Arabic language and he speaks French with people from North Africa. Sudan, Nigeria, Egypt and South Africa have done a great job in making FingerTec popular in their respective countries, and with the support from FingerTec, we could do so much more in 2009 in terms of showcasing the products to a larger audience through exhibitions, advertisements and strategic position of FingerTec products in Africa.
All is Not Lost with Extra Efforts and Plenty of Hope

FingerTec is still finding its way to capture the market of the USA, Europe and Russia. All of them are badly hit by the economic downturn. America & Russia are having no money to spend and everything in Europe is getting pricier; still our hopes are not dampened. In March, our team will fly to Moscow for MIPS 2009 hoping to get some business from this Putin country, in May we will participate in IFSEC UK and in July we will head to Miami to attend America’s Fire and Security Show. Mr Batyr Komurzoev (batyr@fingertec.com), FingerTec in charge person of the CIS countries realizes that his tasks are not a walk in the park. Extra efforts are required to connect with the right partner while strategizing on the brand presence over the Internet, in Russian.

Ha sido un buen año, gracias a Dios

FingerTec had salsa and samba in Latin America in 2008 and the music gets saucier in 2009. Mexico and El Salvador maintain positions as two of our largest players in Latin American continent. Sales in Ecuador, Venezuela, Angola, Nicaragua, Peru, Argentina is picking up and requests from other countries are being closely monitored. Spanish language localization has been proven effective and Ms Regielou Rolloque (regie@fingertec.com) is busy building rapport between FingerTec and the clients from the continent. GM Robotic of Mexico will participate in Expo Seguridad México 2009, which will showcase FingerTec in April. Our team will head to Brasil for Exposec 2009 in Sao Paulo, looking for opportunity in the largest country in South America.

And, me and the team are all geared up for the challenge of 2009.

by Norana Johar, COO, FingerTec HQ

Friday, December 12, 2008

TA100 DIY Launch in Jakarta Next Month!



Located at the Hotel Peninsula, Jakarta, FingerTec in collaboration with Retailindo Tech will be launching the much awaited time attendance products, TA100 DIY in Indonesia on the 15 of January 2009. Sincerely yours and her humble assistant, Tamy will be there to witness the grand introduction of this true standalone fingerprint time attendance product.

We hope Retailindo rocks the show because we will not be assisting in anyway on that day, on the stage. Our mission is to witness Retailindo, Mr Eviek and Ms Sui Ping make history. Don't get us wrong, we do help before the show though. We want the event to be as local as possible with no interruptions from outsiders, international people like us. :-) And once TA100 DIY takes off in Indonesia, we want to promote this product aggressively in South Africa and Mexico.

Anybody thinks their market love this product, email me at ana@fingertec.com and let's discuss on plan to conquer.

What's the fuss about TA100 DIY anyways? It's TA100 series but WITHOUT any software. All settings are done at the terminal itself and the reports can be saved in USB Flash Disk for printing. It's easy as ABC. TA100 DIY is suitable for offices with employees with less than 50 staff and those who are not interested in software (obviously!).

So, how many you want to order?

by Norana Johar, COO, FingerTec HQ